"All pre-order items are of a 'pre-order' nature. In case of stock shortages, we will issue a full refund within 24 hours of your order.
You will receive a confirmation email upon successful pre-order placement.
Please note that once a pre-order is successful, we cannot accept any refund or quantity change requests.
Regarding Bearbrick products, due to their unique product characteristics and the uncontrollable nature of the production process, there may be factory defects such as inconsistent left and right joint sounds, slight wobbling, scratches, paint chips, and uneven electroplated paint surfaces. Please be aware that we cannot provide any after-sales service for factory defects, but we can guarantee that the product you purchase is genuine, brand new, and unopened."