Privacy Policy
Our online store (hereinafter referred to as "we") is committed to protecting your personal data and privacy. This privacy policy explains how we collect, use, and safeguard your personal information. Please read the following carefully:
1. Types of Data Collected
When you use our online store, we may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and delivery address.
- Transaction Information: Purchase records, payment methods, and order details.
- Technical Information: IP address, browser type, and access times.
- Preference Information: Your product preferences and shopping behavior.
2. How We Use Your Data
The personal information we collect may be used for the following purposes:
- To process your orders and provide related services.
- To notify you of order statuses or resolve post-sale issues.
- To enhance the website experience and improve service quality.
- To send promotional information (only with your consent).
- To comply with legal obligations or assist in lawful investigations.
3. Data Sharing and Disclosure
Your personal information will be kept strictly confidential and will not be sold or disclosed to third parties, except in the following cases:
- Sharing your delivery information with logistics providers to complete shipping.
- Providing necessary information to third-party payment platforms for transaction processing.
- Complying with legal requirements or requests from law enforcement agencies.
4. Data Protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including but not limited to:
- Using encryption technology to safeguard payment information.
- Restricting access to personal information to authorized personnel only.
- Regularly updating website security mechanisms.
5. Data Retention Period
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights
You have the following rights regarding your personal information:
- To access, modify, or update your personal data.
- To request deletion of your personal data (where legally permissible).
- To opt out of receiving promotional messages.
To exercise these rights, please contact our customer service team.
7. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Updated policies will be posted on our online store and take immediate effect. We recommend reviewing this page periodically for the latest information.
8. Contact Us
If you have any questions or need assistance regarding this privacy policy, please contact us via:
- Phone: +852 60631915
- Email: bearunion@hotmail.com